OFFICIAL TOKYO88 DOCUMENT

Tokyo88 Privacy Policy – Personal Data Protection for Malaysian Members

Your privacy is not a formality at Tokyo88 — it is a genuine priority. This document clearly explains how we collect, use, store, and protect the personal information of every Tokyo88 member in Malaysia. We believe you deserve to know exactly what happens with your data.

Updated: 1 January 2026
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Malaysia
🛡️

Your Data, Our Responsibility

Tokyo88 never sells, rents, or discloses members' personal data to third parties without your consent.

256-bit SSL Encryption
All data transmitted between your device and Tokyo88's servers is protected by 256-bit SSL encryption — the same security standard used by Maybank2u and CIMB Clicks for online banking.
No Data Sales
Tokyo88 does not sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data is not our product.
Data Controls in Your Hands
As a Tokyo88 member, you have the full right to access, correct, and request deletion of your personal data at any time by simply contacting our support team.
Secure Data Storage
All member records are stored in a server environment protected by multi-layered firewalls, restricted access, and round-the-clock intrusion detection systems. Both physical and digital security are fully ensured.
International Standards Compliance
tokyo88's privacy policy is designed in accordance with internationally recognised data protection guidelines. We continuously update our privacy practices to keep pace with the latest developments in data protection law.
Full Transparency
Tokyo88 notifies members of any significant changes to this Privacy Policy via registered email or in-platform notifications. No hidden changes, no surprises.
Important Note Before You Read

This Privacy Policy applies to all users of the tokyo88 platform, including website visitors, registered members, and anyone who interacts with any of our services. By using the tokyo88 platform, you acknowledge that you have read, understood, and agreed to this policy.

1

Introduction – Why Your Privacy Matters to tokyo88

Tokyo88 is a trusted online casino platform that has been serving Malaysian players since 2018. Over the years, we have earned the trust of more than 900,000 active members — and that trust would not exist without our serious commitment to privacy and data security.

We understand that when you register with tokyo88, you are entrusting us with information that is personal and sensitive. Your name, phone number, email address, financial details — all of this is a trust you place in us, and we take that trust very seriously.

This Privacy Policy is written in plain, easy-to-understand language because we believe every Tokyo88 member deserves to know exactly what happens to their data — not just receive a lengthy document full of legal jargon. If anything is still unclear after reading, the Tokyo88 support team is available 24 hours a day in Bahasa Melayu.


2

Personal Information Tokyo88 Collects from You

Tokyo88 only collects information that is strictly necessary to operate the platform and provide you with the best possible service. We do not collect excessive information that is unrelated to those purposes.

Information Category Data Examples Purpose of Collection
Identity Information Full name, date of birth, gender Identity verification & KYC
Contact Information Malaysian phone number, email address Communication & customer support
Financial Information Bank account numbers, e-wallets (TNG, GrabPay, DuitNow) Processing RM deposits & withdrawals
Technical Information IP address, device type, browser, OS Security & fraud detection
Usage Data Betting records, games played, login sessions Regulatory compliance & service improvement
Communication Data Live chat records, support emails Service quality & dispute resolution
Indirect Collection

In addition to information you provide directly, Tokyo88 may also receive information from legitimate third-party sources such as identity verification providers and fraud prevention agencies for platform security purposes.


3

How Tokyo88 Uses Your Personal Data

Tokyo88 uses your personal information only for legitimate and necessary purposes. Below is a full list of how your data may be used:

  • Account Management – Creating and managing your Tokyo88 account, including registration, login, and identity verification processes.
  • Financial Transaction Processing – Processing all deposits (via Touch 'n Go, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks, Boost, ShopeePay) and withdrawals in Malaysian Ringgit (MYR).
  • Gaming Services Provision – Giving you full access to all casino games, slots, Live Casino, badminton betting, Malaysia Super League football betting, EPL, and other sports on Tokyo88.
  • Fraud Prevention & Security – Detecting and preventing fraudulent activity, money laundering, and the use of multiple accounts.
  • Service Communications – Sending important notifications regarding your account, transactions, changes to terms, and security updates.
  • Personalised Marketing – Sending relevant promotions, bonuses, and offers based on your gaming activity – only if you have given consent to receive marketing communications.
  • Platform Improvements – Analysing usage patterns to improve Tokyo88's performance, interface, and overall user experience.
  • Legal Compliance – Meeting the reporting and disclosure requirements mandated by applicable regulatory bodies and legislation.
Data Minimisation Principle

Tokyo88 follows a "data minimisation" principle — we only collect and use data that is strictly necessary for the stated purpose. If a piece of data is not needed, we do not collect it.


4

Data Flow & Information Sharing Situations

Tokyo88 does not sell, rent, or trade your personal information to third parties for their own commercial purposes. However, in the course of providing our services, there are limited situations where your data may be shared with certain parties:

🏦
Malaysian Payment Providers
Transaction details are shared with payment providers such as Touch 'n Go, GrabPay, DuitNow, FPX institutions (Maybank, CIMB), Boost, and ShopeePay solely to securely process your RM deposits and withdrawals.
🎮
Game Software Providers
Game session data is shared with licensed game providers such as Evolution Gaming, Pragmatic Play, and SA Gaming for the purpose of properly operating live casino tables and games.
🔍
Identity Verification Service
During the KYC (Know Your Customer) process, identity information may be verified through licensed third-party verification systems to authenticate documents and confirm member age.
⚖️
Authorities & Regulatory Bodies
Tokyo88 will disclose information to lawful authorities when required by law, court order, or in the course of investigations into illegal activities including money laundering and financial fraud.
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Professional Advisors
In certain cases, lawyers, accountants, or auditors appointed by Tokyo88 may access information necessary for legal advice or financial audit purposes, subject to strict confidentiality obligations.

5

Tokyo88 Data Security Measures

Tokyo88 invests seriously in security infrastructure to ensure your personal data remains protected at all times. The security measures we have in place include:

  • 256-bit SSL Encryption – All data communications between your device and Tokyo88's servers are encrypted using industry-standard TLS/SSL protocols.
  • Multi-Layered Firewall – Tokyo88's server infrastructure is protected by a multi-layered firewall system that monitors and filters all incoming and outgoing traffic 24/7.
  • Two-Factor Authentication (2FA) – All member accounts can be secured with an additional layer of protection via SMS verification or an authenticator app.
  • Real-Time Monitoring – Our security monitoring system operates 24 hours a day to detect any suspicious activity or intrusion attempts.
  • Strict Access Control – Only authorised staff with a legitimate work requirement may access members' personal data, subject to a strict "need-to-know" principle.
  • Secure Data Backup – Data is regularly backed up to a secure, separate location to ensure continuity of service in the event of an emergency.
What You Can Do for Added Security

While tokyo88 takes all necessary security measures, the safety of your account also depends on your own actions. Use a strong, unique password, never share your login credentials, enable 2FA, and always log out from shared devices.


6

Cookies & Tracking Technologies

Tokyo88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser when you visit our website.

Cookie Types Purpose Duration Status
Session Cookies Maintaining login status during active sessions Until log out Required
Security Cookies Detecting unauthorised login attempts 30 days Required
Preference Cookies Saving your language and display preferences 1 year Preferences
Analytics Cookies Understanding how members use the platform to drive improvements 2 years Preferences
Performance Cookies Optimising platform speed and performance 1 year Preferences

You can manage or disable optional cookies through your browser settings at any time. Please note, however, that disabling necessary cookies may affect the functionality of the tokyo88 platform.


7

Your Personal Data Rights

As a tokyo88 member, you have the following rights with respect to your personal data. tokyo88 is committed to respecting and facilitating the exercise of all these rights:

👁️
Right of Access
You have the right to request a copy of all personal data that Tokyo88 holds about you.
✏️
Right to Rectification
You have the right to request that we correct any personal information that is inaccurate or incomplete.
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Right to Erasure
Under certain circumstances, you have the right to request that we delete your personal data ("right to be forgotten").
Right to Object
You have the right to object to the processing of your data for direct marketing purposes at any time.
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Right to Portability
You have the right to receive your personal data in a structured, machine-readable format.
⏸️
Right to Restriction
In certain circumstances, you have the right to request that we temporarily restrict the processing of your data.
How to Submit a Data Rights Request

To exercise any of the above rights, contact the Tokyo88 privacy team via email at support@tokyo88.best or through 24/7 live chat. Tokyo88 will process your request within 30 business days. Identity verification may be required before your request is actioned.


8

Data Retention & Deletion

Tokyo88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulations.

Data Type Retention Period Reason
Active account dataFor the duration of active accountService Operations
Financial transaction records7 years after transactionLegal & tax requirements
Security logs & audits2 yearsFraud investigation & security
Support communication records3 yearsDispute resolution
Closed account data (voluntary)5 years after closureRegulatory Compliance
Marketing data (with consent)Until subscription is cancelledPromotional communications

Once the relevant retention period has ended, your personal data will be securely deleted or anonymised so that it can no longer be linked to your identity.


9

Children's Privacy & Protection of Minors

Tokyo88 takes the protection of children and young people from accessing our gambling platform extremely seriously. The Tokyo88 platform is exclusively for individuals aged 21 and above only.

  • Tokyo88 does not knowingly collect any personal information from individuals under the age of 21.
  • If we discover that data belonging to a child or minor has been collected inadvertently, we will take immediate steps to delete that data and close the associated account.
  • Parents or guardians who suspect their child has registered on Tokyo88 are urged to contact us immediately at support@tokyo88.best.
Minor Protection

Tokyo88 employs age verification technology and document checks to prevent registration by individuals under 21. We also support the use of parental control software to prevent minors from accessing gambling sites.


10

Changes to This Privacy Policy

Tokyo88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or industry best practices in data protection.

  • Any significant changes that affect your privacy rights will be communicated via your registered email at least 14 days before the effective date.
  • Minor changes that do not materially affect your rights will be reflected on this page with an updated "Last Updated" date.
  • It is your responsibility to check this page periodically.
  • Continued use of the Tokyo88 platform after changes take effect will be considered acceptance of the updated policy.

This Privacy Policy was last updated: 1 January 2026.


11

Contact the Tokyo88 Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way tokyo88 handles your personal data, we encourage you to reach out to us. tokyo88's privacy and customer support team is available to assist you in Bahasa Melayu 24 hours a day.

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Privacy Email
support@tokyo88.best
Enter subject:
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YOUR DATA IS PROTECTED

Play with Peace of Mind at Tokyo88 – Your Privacy is Protected

Now you know exactly how Tokyo88 safeguards your personal information. Over 900,000 Malaysian members have placed their trust in us. Join them today and enjoy a safe, fair, and entertaining online casino experience.

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No Data Sales
Full Control in Your Hands

⚠ Gambling involves risk. For those aged 21 and above only.

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